McDonald's

Sherisse Dela Cruz 7 months ago

The service is fast and I really like how cheap it is. Cashiers and staff are very friendly. Great place to get to know others who are also dining in too. The filet-o-fish is soft enough for elderly ones to enjoy and the cheeseburger is quite decent as well. The dishes can be simple and easy to enjoy.

Jay 5 months ago

This location needs a new manager point blank period. There is ZERO structure. I get that they’re busy very very busy but that’s why you need structure. 35min wait for mobile orders, orders always wrong, customers walking in and ordering getting their food way before mobile orders, front register girl doing like 3 different jobs when there’s more than enough ppl for everyone to have a station and make it more smoothly. Secret shop this location and you will see what every bad review is talking about it’s an horrible experience! And fix the front soda machine it taste terrible. McDonald’s is supposed to be fast food. This is not fast and it’s no wonder your employees get yelled at. It not right that ppl yell at them but understand the frustration when we’re all waiting around for something that should be simple painless and easy. Nothin will probably change cuz it’s a busy location and the owner getting paid regardless but it’s horrible. Coming from someone that’s in customer service I will never yell at your workers but the way this store is run YOU are putting the workers in danger to customers that don’t care!

Lavi 5 months ago

The workers in the morning are so kind. The wait isnt that long either but the only bad thing is that sometimes outside stinks or there are homeless. Other than that its really good

Google Verified Reviewer a year ago

This McDonald's is a pretty good place for just a one floor restaurant but I have to say when I walked in it was so busy with only one cashier and 2 girls getting the orders and filling them. I've usually always gone through their drive through most of the last 29 years on a weekly basis bcuz my awesome dog loves their ice cream cone 🐕‍🦺😉.. But tonight I just wanted to get a snack with my dog and I have to tell you there must have been at least 12 people in line in front of me and almost left but within 5 or 6 minutes the one girl at the register was ready to take my order and white getting my phone to tap pay they were already calling my number that my food and drinks were ready . Unbelievable and Unbelievable fastest I've ever seen in any McDonald's in Hawaii with 1 cashier and 2 people getting the orders out as fast as they did and yes my food was hot and not all messy I thought it would be. And on a Friday dinner time. Amazing 5***** if not more. I will recommend them to everyone and all these years going through the drive through I don't think I've had a problem with any of my orders. I can forget the gentleman who was cleaning tables as he walks past asking if I needed anything else and if I did don't hesitate to call him and then he wishes me to have an awesome night. Thank you for you awesome service Kam Shopping Center McDonald's ❤️💯 Aloha and Mahalo

Azlina Harun 7 months ago

I stopped by to get a cup of coffee, and use the restroom. Everything is always clean at McDonald's. I love that. I have not eaten McDonald's edible food-like substances in decades. Eat an 🍎 people!