McDonald's

tashi Tashi 4 months ago

I bought 2 burgers and fries and chicken nuggets for my kids and they forgot one cheeseburger. I only called to let them nicely and see if they could deliver it to us because it's late we like like 15 minutes away. My kids are hungry and they asked for McDonald's a week ago and so I called. This guy was very rude and we did NOT get a apology. They have disappointed us and he had a attitude about it. Very disappointing also he was petty and he showed a very bad image to this place so dont go to this location.😕

Mandie Shonk 4 months ago

I tried to use my app today but it's been doing this thing where I give the cashier my code, the system tells the cashier my code is invalid, the cashier will ask me to get a different code, and then my app will say "you already used this code". When it happened to me today I asked the cashier how I can fix this? I have deleted the app and redownloaded it, nothing. I asked very politely and calmly. She said "no, nothing I can do for you ". I politely asked for a manager that could possibly help, "I am the manger. Have a nice day" I was shocked! This was all over the intercom, I hadn't even seen anyone yet! Not only was she not willing to help me, now she was telling me to leave?!? I was very nicely asking for help! And I would have bought food without my app if we couldn't have made it work! It is absolutely mind-boggling to me when these 20 something-year-old managers are met with a polite customer who has an issue and the manager is more rude to the customer. I am a store manager in a retail environment. I understand how retail workers are mistreated. I was not rude to this worker. I was very calmly speaking, using the word please, and was only asking for help. And instead of getting me help or trying to solve the situation, this young manager was rude and turned me away, made their store miss out on a sale. As a store manager myself I would be very disappointed to hear my manager/team made us not only lose a sale but a customer all because she didn't want to offer any kind of help or try anything to fix the situation. Instead she was rude, told me there was nothing she can do for me, and turned me away. Bad business.

Anzal Yusuf a month ago

I had a very disappointing experience at this McDonald’s drive-thru today, May 10, 2026, around 9:00 PM. My husband and I asked if we could order a milkshake, and the employee said there was no ice cream. My husband politely asked, “Is the machine broken?” and the employee, an African American male working the drive-thru, responded, “Are you slow?” That was extremely rude and unprofessional. We understand that items can be unavailable, but customers should not be spoken to disrespectfully. Management really needs to address customer service and how staff speak to people.

Mexican Steve 4 months ago

It has become extremely clear since new management took over this establishment a few months ago. The staff have become rude and disrespectful to customers. I used to come to this particular location because the workers were kind and I always got hot fresh food that was correct. The manager on duty today was extremely rude to me for no reason. And if you go back and read other reviews as of recently, you'll see the same pattern. Do better McDonald's. Is anybody even reading these reviews?

Mandy Bruckelmyer 4 months ago

Waited in mobile order spot for 25 mins I had to go thru drive thru and ask them why it taking so long and he said sorry its here I got it drive back over there n I’ll bring it to you. Anyways it taste like the food sat there for 20 mins it was cold and so old I’m never coming back so gross. It’s a suppose to be FAST food place