McDonald's

tinnie bui 3 months ago

Restroom not clean and no accountability for quality in food orders for take out customers here. My Mcmuffin sausage and cheese with egg was missing one whole egg and this after waiting 10 minutes because they only gave me one breakfast sandwich when I clearly ordered two on the receipt. No customers service skills. Regional manager of McDonald's headquarters please investigate this location at 5621 east la palma in Anaheim California USA 🇺🇸 🙏

Self-Protection Sifu a year ago

This is a McDonald's, so if you reset your expectations, you won't be disappointed. After all, this isn't fine dining or even Shake Shack. This is a fast-food franchise known for quantity and not quality. The Setting: Located in a large strip mall beside a Tesla dealership, there is usually plenty of parking. Inside it is one of the more modern Micky D's, with 2 touchscreen kiosks, newish furniture, and modern aesthetics. It was fairly clean, and there were plenty of tables open. The Service: I'm mixed on this aspect of my review, as the sole employee I interacted with (I think her name was Brenda) was quite friendly and helpful. However this location appears to be understaffed so it took awhile for our food to come out (approximately 7 to 10 minutes), keeping in mind that this is supposed to be a fast-food joint. Plus, when we first entered, there was no one at the cash register, and we were greeted by the two kiosks inste6. This is more of a knock on the management not the staff, as it's pretty clear management wants to keep costs down -- even if it means less human customer service. The Food: We ordered a cheeseburger, large fries, and large Coke. How was it? The cheeseburger is exactly as you'd expect: small, dry, and lifeless. The fries were OK, but since they haven't used beef tallow in years (decades?) to fry them, they're just half decent instead of delicious like they used to be. Fortunately, MacDonald's serves the best Coke on the planet (thanks to its exclusive formulation deal with Coca-Cola) so the drink was outstanding. The Cost: Considering I'm expecting mediocre to mid food with minimal customer service, the prices are ridiculously high! In fact, the sudden surge in cost since the pandemic is the main reason I don't eat very often at MacDonald's anymore (we'll, aside from health reasons of course ). Overall: If I wanted quality fast food, I would have gone to The Habit. If I wanted affordability, I would have went to In-N-Out. But I wanted convenience and a good Coke, so I went here. Reset my expectations and got exactly what I expected. For that, I give this place a passing grade and will return again if I'm in the area and in need of a convenient meal.

m johnson 4 weeks ago

I mainly Door Dash for this one of many fast food places, when I Dash. They are always clean, and clean restrooms. There are a few times the order was late, but they were slammed those few times. If you dine in they take the food to you and clean the table when your done. The drive through is really fast, as well if you preorder online. And ample parking. Overall One of the good ones. As of the time I'm w are writing this, the icecre machine is down, but they can still make shakes.

Damian C 8 months ago

Amazing service and the food was honestly the best ive had in some time. Too bad i live in irvine or else i would be here everytime. My frappe was made to perfection and the spicy mchicken actually had flavor. The workers that came to the curbside stall was polite and accommodating. I was simply amazed lol. 10/10 would recommend.

Cloyce Martin 6 months ago

Went to lunch at 1:00 today. I had deluxe qt lb sandwich and fries. Sandwich was typical fast food so I knew what to expect but the reason I came here instead of I&O which is across the street is because of the fries. These were not good. Not crispy, barely hot and they were chewy. The dining area was very low traffic while I was there. Service today was excellent. Got a staff person taking my order quickly and they delivered it to my table. The Fries are why I come here. Do better please.