McDonald's

Abel Figueroa 5 months ago

Train staff better. 2nd window was rude and didn’t give me my correct order. I was missing a kids meal but she told me that was all of my order. Then told me I couldn’t get add a drink even though i had exact change because she didn’t have a register. I had to drive around and pick up my happy meal that was on my receipt and order a drink. Upon ordering the drink he told me the prices were different for Tea and Soda ?

Raymond Ramirez 5 months ago

I went to get coffee during my lunch at 12am and these workers dint have no hair nets, that is very unprofessional and the manager had her hair in a ponytail all around the food that’s not sanitary her hair could’ve fall in the food that’s not professional, never again will I go back and yes I am also calling corporate because that’s just unacceptable

Breanna M 2 months ago

they gave me my drink, half filled saying no ice drinks had to be filled this way due to “new policy”, Yet the drink, i got my mom had no ice and was filled. the Medium fries I got were barely filled halfway. My nephew got 4 nuggets in his happy meal when i paid for 6, They didn’t give us straws or napkins

Jelly 2 months ago

Food was cold ordered mocha frappe received a fountain soda. Everyone running around like there's No control of the flow even the manager or shift leaders are all over the place.. This is a terrible service for the price we pay for food. Need better management and control of the flow here...

Mang Her 4 months ago

I waited over 15 minutes in the drive thru. They asked me to pull forward and park. The Hispanic girl who was delivering food handed me a bag of food (three large fries and 20 piece McNuggets). I told her I had a big order (4 fish filets, 4 orders of the Big Mac meal with large fries and sweet tea and an 40 piece chicken McNuggets) and this was not my order. She yelled at me and said, “everything is in the bag” and dismissed me. Then I saw her in my rear view mirror at the drive thru window telling the other employee that I refused my order. She comes back, takes the bag of food and leaves. I wait for another 10 minutes, she brings me four teas and three bags of food, doesn’t apologize, doesn’t look me in the eye, nothing. When I got home my 40 piece chicken McNuggets were missing. I called the McDonalds and the employee who answered was so apologetic but she said there was nothing she can do. She had to see the receipt to refund me my money. I told her, “keep the $11.79. It’s not worth my time to come back for horrible service.” Lastly the food was cold, the Large French fries were only half filled. McDonald’s used to be a good fast food but now the quality of food and service has gone down. Retrain your employees to know what customer service is. I recommend not to go to this McDonalds on Blackstone and Shields.