McDonald's

Jaspar Ramirez 3 months ago

I ordered a medium big Mac meal and the fries were small. I went to see if I could get a medium fries and they told me that was a medium. I've been going to McDonald's for 40 years and this is the first time I seen a medium fires in a small package. They told me that it was. I looked and it said medium. That's some BS. I'm never going back there again.

J Gonzalez 5 months ago

Oftentimes, I do not get the order correct besides being too slow. When minimum wage used to be lower, service was better and faster, now their minimum wage increased their service decrease and became slower. That tells you everything.

Serena 3 months ago

My husband and I waited for half an hour in the drive through while 8 other people got their orders who came after us. We ordered a two cheeseburger meal and 2 patties. Thats it. And after 15 minutes we were able to flag someone down to see what was going on, he asked for our receipt and came back, handed us our soda and closed the window. 10 minutes later the same guy comes back, looks confused, asks for the receipt again and disappears. After 30 minutes total we finally got our order and left. About 15 minutes after eating we both got brutally sick.

salvador alvizar 5 months ago

I am very disappointed with the quality control at the McDonald’s located at 5020 Long Beach Blvd. On multiple occasions, orders have been incorrect, incomplete, or poorly prepared, which shows a lack of basic attention to detail and proper checks before handing food to customers. Quality control is essential in food service, and unfortunately this location consistently falls short. Customers should not have to double-check their orders every visit or return to fix avoidable mistakes. Management should seriously review staff training and internal procedures to improve accuracy and overall service standards. Until meaningful improvements are made, I cannot recommend this location.

Stephanie Giron 8 months ago

I asked for a cappuccino they charged me 4.30 then proceeded to give me a cup half empty full of foam I asked them to fix it they said the machine gives specific amounts and in order to fill it all the way they would have to charge me again 4.30 and they would get burned if they filled the cup because it would overflow then asked if I wanted them to add coffee . Why oh why are y’all not providing better service quality this is ridiculous McDonalds please do better I’d like a refund for my 4.30 because of they poor quality and in y’all promos it’s full but in reality yall scamming us do better