McDonald's

catalina cortes 2 months ago

Very bad experience at this McDonald’s. We went in to use our reward points for a free cone and also had a 40% off promotion for a McFlurry. The manager rudely told us we could not use both together, so we suggested placing two separate orders. Even then, she kept changing what she was saying and contradicting herself. She was extremely disrespectful, raising her voice, pointing at us, and speaking to us with a rude attitude in front of other customers. When we asked about the missing cone, she abruptly said she had canceled it. We then asked to speak with the manager, and she said she was the manager. The worst part was that we lost our reward points, and when we asked for help, she simply said she did not know what to do. To make matters worse, she shut the counter window in our faces. Completely unacceptable and unprofessional behavior. I hope corporate addresses this issue and improves customer service at this location.

Marta F 4 months ago

This mcdonals is an required stop if you want to see little habana. The murals are really close and also the main street calle 8. I really recommend stopping here getting some food and going for a little walk in the calle 8. 100% recommended

owen Utsey 8 months ago

Visitors often appreciate the mural as a visual introduction to the neighborhood’s rich cultural tapestry. It’s a testament to how public art can transform everyday spaces into meaningful cultural expressions. Whether you’re a fan of fast food or fine art, the McDonald’s on Calle Ocho offers a delightful intersection of both.

Daniel Pantoja 4 months ago

They don’t selling me because I’m walking. This is the bad like for walk. What u mean I can’t like this guy and all the people inside the places. But the Funny thinks, is seller other one. I hope this guy look for other job. I be feeling super bad and just wanna food. Shame

Gibby Mejia 4 months ago

I had a really frustrating experience at this McDonald’s late at night. I ordered through the mobile app for drive-thru pickup because the lobby was closed. I live nearby, so I walked over and went to the drive-thru window. I’ve done this before at this same location and they’ve taken my order with no problem. This time, though, the employee refused to give me my order and told me the drive-thru was “cars only.” What made it more frustrating is that there were only two cars there and they were already waiting on their food, so it wasn’t like I was holding up the line or causing any issues. It would have taken just a moment to hand me my order. It honestly felt like the employee was just being rude or judging me based on how I looked, because I’ve been served this way before without any issue. If the policy really is cars only, then it should be enforced consistently and clearly stated on the app so people aren’t left wasting their time or money. Overall, the situation felt unnecessary and disappointing. I hope management looks into this and makes sure employees treat customers respectfully and apply policies consistently. And now I have to take my money to Taco Bell ✌🏻