McDonald's

A Wells 2 months ago

I was in the area for work and stopped for lunch. Got the wrong food order despite using my rewards code. French fries were way too salty and obviously a plain chicken sandwich that you didn't order wouldn't taste good. Service in the drive thru was also slow.

James F Snyder II 4 months ago

I've got to be honest with you. I don't know what the atmosphere is there because I always use the drive-thru window. This store is busy but they get you through quick and the food's always hot. I don't go to McDonald's expecting a five-course meal or five-star restaurant, but they damn sure do a good adequate job and it's not an easy job. I'm grateful for them. Go with the the $5 McDouble meal. Lot of food for the money.

Mykia Parrom 3 weeks ago

I come here all the time because it's the closest to my house. This place is a absolute hit or miss. I guess it depends on who's working. Sometimes I get pulled up to wait for my food in drive-thru and I'm usually waiting between 20-30 mins for them to bring me my food. Other times when I've waited over 30 minutes I go inside and they would literally say they forgot about my order or clam that I got my food already or just have weird vibes and attitudes. Most people that works there are Teens, so I come at certain times. Mornings are actually the best because it's more organized but after 2pm-3pm, the line can be around the corner. And ⚠️ don't order delivery, they would mess up my order/foodup all the time. Pick up only.

Peace Bestill 5 months ago

I normally don’t leave reviews, but my experience at this McDonald’s was awful—again. I stopped by yesterday after work to grab dinner for my sons because we were running late for their therapy appointment. When I walked inside, I was told I had to use the kiosk to place my order and then come to the counter to pay if I was using cash. I was hesitant because the kiosk often has issues, but I went ahead and used it anyway. When I walked up to the counter to pay, I stood there for over 10 minutes without anyone acknowledging me. Several employees saw me standing there and even made eye contact, but no one offered assistance or said a word. The restaurant was not busy. I was the only customer inside at the time. While staff were packing drive-thru orders and some employees were walking through the lobby to take orders to cars, no one came to help me at the counter. Eventually, a manager came over, packed my order, and handed me the bag. When I checked it, I noticed a sandwich was missing. I politely said, “I’m sorry, I’m missing a sandwich.” She took my receipt, grabbed the bag back, tossed the sandwich into it, and handed it back to me without saying a word—no apology, no acknowledgment. This location has consistently poor customer service. No one is friendly, no one communicates, and customers are ignored. This store is in desperate need of retraining—both staff and management—especially when it comes to basic customer service and treating people with respect. Every time I come here, there is an issue. I will not be returning.

Thomas W 2 months ago

McDonald's food is well known all my kids got was a happy meal but I must say the service is what impressed me. Aaliyah was very nice even though she was busy cleaning she stopped and said, "Would you like to order?" I have been to many McDonald's where I have felt ignored,here Aaliyah did not forget that the customers in front of you matter and she wiped down all the tables. Great job Aaliyah I know you will succeed in whatever you do!