McDonald's

Megan Riddle 5 months ago

I had ordered a $5.50 on my app, you cannot use gift cards on the app so I wad planning on picking up my meal and using my kids gift card to pay for her meal. I explained, somewhat poorly on my part, but corrected myself and explained im picking up an order and doing a separate order with a gift card 3 different times and finally we figured it out. Got to the first window apologized for the confusion and he looked at me funny then saw the receipt. I then explained to him again what I was doing. Paid $8 and some change on a gift card and $3 and some change on my card. I (mistakenly) did not take my receipts (yes yes shame on me) I get to the second window and try to explain what I had paid for they, of course, asked for a receipt. I explained it back with the other guy. They didnt go confirm it with him, instead, I was met with the person in the window and their manager yelling at each other and me in Spanish. Do I care about the last bit? No, what i do care about is i was trying to explain my order and what is had done, showed my bank statement and kept getting cut off, not listened to, window continously being shut in my face. I felt bad about this and was nice through the whole encounter but to be treated so poorly and so rushed. I could barely get anything out begore I was met with dirty looks and the yelling and window closing on me while talking. Shame on the manager for acting so poorly and the person at the last window. I didnt realize I would have cause such a mess and I'll never do it again and also shame on me for not taking my receipts. I hate going to McDonald's anymore.....

Davey Jones 5 months ago

I work down the street from this place and stop in once or twice a week for lunch, The traffic rate is always different either I’m the only person or they are slammed. One thing that’s consistent though is the food is never made right and all the staff other than the jolly Kid who works the pay window is rude and miserable to deal with. I always get a simple menu item with an extra slice of cheese. Yet they will manage to either put no cheese or just cheese or straight up destroy this thing. It’s never just had the extra cheese. I order extra mayo and got ketchup on my mcchicken 3x in a row in the same trip to the point where they had to ask the cook if he was reading it right. They never take more than a few minutes so the speed is so complaint but they can not make anything properly. the speed is attested to the fact that you get cold ahh chicken tenders and fries. All this is from drive through experience don’t even bother going inside you won’t get your food until your next birthday. That’s if they place an order for you instead of staring at you and avoiding you at registers like they normally do. I didn’t feel like leaving a review any time before this but my final straw was stopping by this place for lunch when my day was already going bad and I was hoping they wouldn’t get it wrong this time and what do you know I get extra cheese on my item and instead of extra cheese there is no toppings at all. To top it off the tag on the wrap says extra cheese. Get it together highly displeased and never recommend people to this location yet another up the street.

Alexia Harris 2 months ago

We were doordashing and had ordered our food before we had gotten our doordash order. Proceeded to get yelled at because we had ordered our food and it "Was against Policy for us to get food while dashing." So we pulled up paid for our food, then got yelled at again. We proceeded to go around a second time wasn't answered properly, then told to pull up was handed a bag that wasn't ours nor the doordash. To which I got out and walked up to the window because at that point the people inside were getting on our nerves and we just wanted to finish our night on a good note. But this experience was the worst at any McDonald's I have been to. I will be calling corporate and will not be coming back to this McDonald's ever again due to the experience we had tonight.

General RAAM 7 months ago

Rude for no reason thought it was a nice experience with. Yes, ma'am, thank you, ma'am. Have a good weekend man. But then when my food was wrong and I went back the lady up front yelled. Nope, I already gave you all your stuff and had an attitude with me when I tried showing her the receipt, then proceeded to have an attitude with all the other people she was helping too also. while I was in line waiting There was another employee talking trash about customers and saying he hated his job. I can't help but think you All deserve to be treated bad like he was saying when it is I was absolutely polite and didn't even show my anger , I can only imagine how you treat customers that actually fight back

Gregory Shelton 3 years ago

Me & my family stopped by here on the way home from our family Christmas. We ordered in the drive-thru. It was busy, but we still received our food in a timely fashion. Everything was hot & fresh. Definitely would return if we visit the area again.