McDonald's

Bobbie 4 months ago

Quite spacious inside with a big parking lot, given that it's smack dab in downtown Dallas by I-35 overpasses & only about a mile from the Dilley Plaza where Pres JFK was assassinated. More tables & seating areas than expected. The modern country music really sets the Texas tone here. Makes it feel less urban & more of a Texas welcome. Usually kiosks to self-order. Staff was quick, efficient, & friendly. Relatively clean. Must ask the staff to unlock the restroom, if you want to use it. All drinks, napkins, condiments, & utensils are only available upon request. Seems like this is how McD's in busy urban areas now have it, which is understandable given the area but inconvenient for me.

Robert Taylor 4 months ago

What I ordered vs what I got. They definitely gave me the wrong burger - one that was made 10 minutes before my order. Ice cream was good tho

Lautaro Sini 10 months ago

Hello, I need to file a complaint because today’s experience was terrible. I ordered a Happy Meal and specifically chose the Hello Kitty toy, but instead I was given a completely different one (Mario Bros). Why even let customers choose if you’re just going to give them whatever you want? On top of that, I also paid for a bottle of water that I never received. How is it possible to charge for something and not even deliver it? It’s disrespectful and shows a complete lack of professionalism. I trusted that everything was correct, and when I realized the mistake, it was already too late to complain at the store. This was extremely disappointing, and I expect at least a response and a proper solution.

Farruk Kabir 8 months ago

I had a very disappointing experience at this McDonald’s recently. I ordered chicken strips, but unfortunately, they were served undercooked and raw inside. This completely ruined my meal and raised serious concerns about food safety and quality control at this location. Not only was it unappetizing, but it also felt like a complete waste of both my money and time. I expected better standards from a major brand like McDonald’s, especially when it comes to properly cooked food. I hope management reviews this incident seriously and takes the necessary steps to ensure food is prepared safely and thoroughly. It would also be appreciated if they addressed this situation appropriately with customers who experience issues like this.

Rodney wedlaw 8 months ago

I believe that this location is new. The service is horrible and smells of something rotten inside the store. Employee’s at the counter are very rude and just don’t seem to want to be there.