McDonald's

Kenny NetMonk (:::NetMonk:::) 7 months ago

This location needs some attention. The inside is contemporary/modern and has a small area - play place for the children. The things that needs improvement are the menu screens are broken. It's inconvenient to wait in the front to ask for refills and condiments. Also homeless people would come in to ask customers for change. Other than that, everything was fine.

Marcus Hines 5 months ago

I order a 10 piece meal with large fries, sweet tea, and 2 plain cheese burgers.when I got home I noticed I had a fish filet, 2 cold cheeseburgers, an UN sweet tea and my fries were ok. I went back to get my order fixed and I got my correct order, but the manger gave me a medium fry instead of a large because he said I ate too many. So I just paid for a large fry since he refused to give me a new fry. The nuggets were cold and the burgers were cold. It’s not like they were busy and I was willing to wait. People will continue to go to that McDonald’s because of convenience, but I will not be one of them. Poor customer service and management. The ONLY person who was nice was the guy who took my order and made sure it was correct.

Deniz 6 months ago

They missed my extra patty request for 4th times in a row. How can it be that difficult? It is written as the first thing below the “double cheeseburger”. I wouldn’t mind if it was just one time, but I am paying extra $1.30 every time I add a patty, and don’t get the product. It is really annoying.

Mary C a month ago

I’m setting in drive through for 15 minutes, every car at pay window is 3 to 5 minutes. Food getting cold. So much for speed of service. Poor timing and speed. I can go into a sit down with the slowness of this location

Rachel Ruiz Alvarado, MSW 8 months ago

I been in this Mc Donald's before and been treated so bad. But this time it was super different and loved the service! The gentleman who took my order was so polite! I was use to being looked and told out loud-rudely "NEXT!" This time this young man greeted me and smiled asked me kindly for my order. I over heard his name, "Michael" and he explained I had 3 sauce to choose from for my nuggets. Michael made my day just with his kindness and taking the time to get my order. I don't know if he is a manager or what, but he should be if not! The place was clean, organized, the environment was pleasant. Even the restroom was clean and it was just perfect. Michael also asked, "Do you want to dine in or take out!" I am use to being told in a fast tone without eye contact, "Is it to take or for here!" But this young man was so, professional and I was surprised, in no rush, just taking his time. As a customer we are use to being talked in a fast tone, no eye contact, and feeling unwelcome. I will stop by this McDonald's more frequently when I come from Texas Children's Hospital! I recommend this McDonald's that has a great service and I guess a new manager!