McDonald's

Hunter McCoy 4 months ago

usually this location is great when i go there, went for dinner today ordered a large fry and received less than a medium fry… i mean looking straight on at the fry container you couldn’t see a single fry and that’s straight out the bag.

salman khan 2 months ago

I had an absolutely outstanding experience at McDonald’s, all thanks to Carol. It’s rare these days to come across someone who genuinely cares about their work and treats customers with such warmth and respect. From the moment I walked in, Carol greeted me with a smile that instantly made me feel welcome. She was incredibly patient, attentive, and professional while taking my order. What really stood out was how she went above and beyond—not just doing her job, but truly making sure everything was perfect. She double-checked my order, made sure I got exactly what I needed, and handled everything with such a positive attitude. Even during what seemed like a busy time, Carol remained calm, friendly, and efficient. It’s clear she takes pride in her work and values customer satisfaction. Employees like her are the reason people come back. McDonald’s is lucky to have someone like Carol on their team. She sets a great example of what excellent customer service should look like. I hope her hard work and dedication are recognized because she truly deserves it. Thank you, Carol, for making my visit such a pleasant one!

Jessica Bunny 2 months ago

I rarely have messed up orders from this place. When a mistake is made with my order they correct it without complaint and provide great customer service. The food always tastes fresh, at least as fresh as McDonald's food can be. Their staff do a great job of keeping the drive through line going so there isn't an exceptionally long wait, and if they have to make you wait they do so because they are making it hot and "fresh" for you.

Milwaukee Towns Collectibles 11 months ago

More employees walking around talking than working, on a normal evening this ladies in the back are heard bickering in the back & talking about talking who isn’t there & who calls in on a regular base. I hate going to this location, but this is the most convenient location @ this time. Waited 25 minutes for a Snap-Wrap combo, & nobody was there when I walked in. Someone was even sleeping in the dirty lobby. This location @ 83rd in National is terrible!!!!!

Michael Gruenewald 7 months ago

Terrible experience. I’m in the hospital & place a mobile order for my wife to pickup and bring to me. They tell her they won’t give her the food, even with the receipt and order number, because she’s not using the same device I ordered it from. Tried the curbside pickup spot, then the app tells her to go through drive thru and they will help. They refuse. She goes inside, has to get me on the phone to explain how I paid nearly $50 for my food and they need to give it to my wife. Employees kept I insisting that I need to change the order in the app from curbside to counter, even though the app won’t allow this and tells me I can go inside for help. My wife is already a wreck with me in the hospital waiting for a transplant, now picking me up food turned into a 45min ordeal resulting in cold food and her in tears. Well done