McDonald's

Sonia Simmons 6 months ago

These managers need proper training so they can teach employees how to ring orders correctly. I live across the street, so —I’ve been coming here for over 12 years. This is the 1st time I've this issue with WATER. I don’t mind spending money on food, but I do mind being overcharged due to employee ignorance. My order was $33. Again, the total isn’t the issue. The issue is being charged $1.50 for ice water simply because an employee didn’t know how to find the correct button. That’s unacceptable. When I spoke to the “manager” (if she actually was one), I was told they have to ring in an iced tea special request to charge for water—which makes no sense. For years, water has been rung up correctly at $0.30, and suddenly that’s no longer possible? Employees need to be educated on the POS system and pricing. Customers should not be overcharged because staff doesn’t know how to ring items in correctly. This situation was ridiculous and completely avoidable.

Roxanne Meyer 6 months ago

I rate drive through as follows: 1. No menu for breakfast on the right drive thru and the person taking my order asked what would I like? I told her there's no menu and she said you'll have to back up and use the other lane because she didn't know how to reset the screen. Okay, no problem! Now, I'm not looking for the most cheeriest person in the world in the morning at a drive thru but that was just a little less than my expectation for a greating from the establishment. Something as small as a "good morning" to start off would have been great and I'm not even hung up on that so much as I am the way I was directed to go to the next drive thru over like it was a bother. 2. Second person (not the same as the first) very personable and cheery, pleasant, and happy with their communication better score is given for her alone! 3. Food price "SUCKS"! I understand about making a buck but seriously McD's really? Over $14.00 almost $15 for a McGriddle, 1 flat greasy potato hashbrown (was hoping those things would get better but I guess that will never happen", and a small OJ. Not worth the money, time, energy, or gas to stop at that or any McD's restuarant mostly not because of personnel (not everyone is a morning person, so I get that) but food quality and portion for the price sucks like I previously stated. A tiny bag and cup of OJ $15.00. You work hard and bust your hump, go where you can get a decent breakfast for your money and it's not lack luster and they're not just taking all your money out of your pocket for what little they can give you! We're not still making up for some illness that's yesterday's news (not down playing the illness itself) McD's! 4. All I can add is, "McD's still hasn't gotten better" though I was hoping they had but I guess those days are gone! Get it together or be another statistic is about all I can say at this point!

Doglog***** Floridamcdoogle a year ago

Im changing my review after tonight, we went to this location just to get a drink, and the lady at taking orders and taking the money at the pay windows was extremely rude and snippy. My husband was trying to order our drinks, and this person almost yelling, just a minute Im not ready to take your order yet! Very rude, and then once we got up to the pay window, she told us the total, which was $2.95, and I was trying to get the money out of my wallet, and evidently, I wasn't fast enough for her, and she repeated again, very rudely, and loudly said that'll be $2.95!! There was no call for that, It's not what she said, but the way she said it, that really rubbed me the wrong way, so, as long as this person works here, we will not be returning to this location. We returned this morning for breakfast since that person was not there, the food was good, fast, friendly service, we got the two McGriddles for $5.00. So a much better experience this time around.

Shawna Whittaker 2 weeks ago

I had to wait over 20 minutes for my order at the front counter. It seemed the focus of the front staff was drive-thru. Someone should be designated priority to take care of front counter customers. Then help with drive-thru when no customers are at the front counter.

Jasmine Hernandez 11 months ago

usually service and food are great, i live nearby and come here a lot, but today i got a daily double meal and first off it was very poorly wrapped and about half of the burger was already out by the time u actually took it out the bag. But the burger itself was slop. so wet, put together horribly and the tomato’s smelled atrocious like there was a smell coming off the burger so i ended up dissecting it and it turned out to be the warm tomato’s