McDonald's

Doglog***** Floridamcdoogle 7 months ago

We had lunch here today, and we're very satisfied with the food and the customer service, this particular staff were helpful and attentive to our special requests. The restaurant seemed clean, as we're the restrooms, at least this visit. So. I'LL give them a four-star rating. Past visits have not been very good, there's a lot of inconsistencies in service.

Ashley Valdez 3 months ago

I placed an order through the mcdonald’s app and decided to get it delivered, first off the app took my order to the further mcdonald’s by Mission & Ajo, while there’s a location here on Kinney & Bob area. I was gonna try to cancel it then but it said they already started preparing my order. Once the door dasher Driver got confirmation of my order, the dasher proceeded to take a picture and I noticed it wasn’t in the Mc Delivery bag like it’s supposed to be. I myself door dash and everytime I get it from any Mcdonald location, orders do get put In that specific Mc Delivery bag, but it was the regular drive thru bag. When I proceeded to look at the picture I couldn’t help but notice that my order came with a sprite and a coke, I did let the dasher know it was supposed to be Two Large sweet teas, and I told him it was fine just to make sure they had all my items in the bag. He proceeded to say everything is good, so I’m like okay. When my order arrives, i go get it and when I open the bag, this specific location Mission & Ajo messed up my order completely. First off, I spent 30.44$ on my order including the delivery fee my order included 2 cheeseburgers, 1 Mc double, 1 hot n spicy, 2 large sweet teas, 1 large fry ( fry was free because i used my mcdonald’s’ app points) and 1 medium fry. I should’ve took a picture of what was inside the bag, inside the bag was only the 1 hot spicy, and 1 mc double. Everything else was completely wrong. It came with two 4 piece chicken nuggets with 2 small fries, a sprite, and a coke. I couldn’t even believe how bad they messed up my order!!! As soon as I saw what was in the bag I then called door dash to get a refund on my money. On a final note I will never be going to Mission & Ajo location ever again, this is not the only time they’ve messed up my orders. This location has a lack of communication, lack of service, and very rude staff. I 100% do not recommend this location, i understand these workers are doing the best they can but they need new management or something different, because there should’ve been no reason to why my order got completely messed up.

Josh Nowell a month ago

Staff ignores customers the majority of the time you’re in there unless you can catch them when they’re near the counter, order kiosks barely work, soda fountains in the dining room don’t work at all, and the staff will happily give you the wrong order then proceed to continue to ignore your presence in the building. 10/10 would recommend going across the street to jack in the box and getting better quality food for better prices with a staff that actually acknowledges the clientele.

Jorge Sanchez a month ago

Way too many people asking for money outside and even through the drive thru. Food was fresh but paying for condiments (Ranch) and then having the second window give you attitude because you asked to make sure the ranch was in the bag is insane to only drive home and not have the ranch with my order.

anissa lebon 7 months ago

i had a horrible experience with the drive thru manager he was a large man with a pony tale not sure his name. I was informed that there ice cream machine was down- I live down the street and i’ve gone at different times and days and it’s ALWAYS “down” I asked to speak to a manager and this guy comes out and said “that’s actually not a true statement at all and that it’s always working and that the left side is broken” he proceeded to slam the window and yell have a great day. ew this is definitely “i’m a loser and my job at mcdonald’s stresses me out too much” but every time i come i have this issue. I will escalate as much as I can just due to the rude employees. The ice cream machine isn’t down it’s just lazy people that don’t want to clean it lmao