McDonald's

Komodo Boar 5 months ago

The tent tables with the locator number says "set this on your table and we will bring your food to you". But this wasn't the case. You have to pick it up in the counter and they didn't even bother bringing it to your table. Either get rid of the tent numbers or have employees that are not lazy. This was also a Sunday evening, the place wasn't packed. There were only three of us and the other two already have their food.

Mario 2 months ago

During my visit today not only was half my order forgotten but there was something weird looking on my mcdouble by the time I got it and took a bite. Very disappointing.

Luis Silva a year ago

It’s truly a shame at the potential this location has but ultimately the most disappointing Mcdonalds in all of Tucson and maybe even southern AZ. I’ve gone here numerous times and every time a slight inconvenience happens. I’m talking coming here over 20+ times in my life time being a Tucson native and being treated with the most trash service in town. I usually don’t expect much from McDonald’s. Kids out of high school working or whatever, but this one never gets it right. I’m sure all the Tucson locations are Owned by the same person and not one is close to this bad. This one warranted a 1 star review from someone who doesn’t even like negative reviews. For todays experience, my order was placed through the mobile app and upon arrival I wait 20 minutes for “just the strips”. I placed the order at 6:17 and didn’t receive it until 6:40. I got there at 6:25ish. 20 minutes for fast food is restaurant level time. No sorry was given, the fries were half empty and all cold and I was shorted two drinks without me noticing until I got home. Absolute trash location and I won’t be going there again. All while 10+ staff was getting paid to lollygag. Have fun keeping that staff and paying them for their hard work

Raul Anaya III 6 months ago

Customer service is a struggle at this location. I completely understand that this location in particular can get busy, but it’s almost like nobody wants anything to do with talking with customers. For example, there have been several times where I’ve been here and noticed a line of people inside by the counter because an employee hasn’t acknowledged them or even taken the time to just say hi. I know it’s a rather small thing to write about, but it builds up over time and when that engagement from employees isn’t there the whole waiting process takes so much longer than it normally should.

Daughter Daughter 2 months ago

Didn't look at Reviews First but ordered via App. A man was before me in Drivethru, he's obviously got the wrong order cos he hands back both the drink and small bag. I pull up the young lady asked What did I order. As I was telling her she hands me my drink and bag. I look in the bag & asked if they gave me the same bag they gave the man because I receive my sandwich Bunched Up not wrapped she said something about only the wrong drink was given to him when I Clearly saw him hand back both. The Last time I will come to this location. UNEXCUSABLE!!!