McDonald's

Brian Gill 5 months ago

I go out of my way to go to this McDonald’s on 38th and Irving in Denver. The foods always cooked perfectly and presented with care, the staff is very friendly and specifically the gentleman with the goatee and earrings might be the best McDonald’s employee I’ve ever met. Thank you for keeping my 3rd closest McDonald’s my favorite store and an enjoyable experience every time! PS I don’t have a lot of money and I don’t really have a kitchen so I eat fast food for most meals - I eat at this McDonald’s nearly every day for the reasons mentioned. Thank you, for real - your kindness goes much further than you know. PPS I already ate the burger, photos just so you know I’m real.

FRANCISCO VERA 2 months ago

I don't know why they advertise that they are 24 hours when they are closed. Came to pick up an order for a customer @ 3:03am along with another person in the other drive thru no one was responding so I pulled up to the window, no one was even there. All the light where in including the outside lights and the drive thru menu board as if they where open. Not sure if they are supposed to be open but if they are spec to be open, then whoever runs this McDonald's better see what's going on or chant your hours to reflect the right time you close. This cost me a $38+ delivery and no one to reimburse me for my time and mileage.

Stephanie Aguas 5 months ago

The McDonald’s on Colfax and Perry has very poor customer service. We waited about five minutes in the drive-through while two cars that arrived after us were helped first. One employee who appeared to be in a managerial role was multitasking and working in the kitchen, but was not wearing a proper uniform, name tag, or gloves, so it was unclear whether this person was actually the manager. The location appeared understaffed and disorganized, and no one stepped in to help or manage the situation. The drive-through communication was unprofessional, and overall the experience felt chaotic and poorly managed. This store needs better staffing, clearer leadership, and proper food safety standards. Very disappointing experience.

Andrew Carlile 3 months ago

During my limited lunch break, I waited ten minutes for a simple order while observing another customer, who ordered five minutes after me, receive their food first. When I checked on my order at the counter, an employee simply turned around and handed it to me; it had clearly been sitting there for some time. When I addressed this delay with the manager, his reaction was unprofessional and confrontational rather than helpful. This was a frustrating and disappointing interaction.

Darling Escobedo 8 months ago

Service was good. But the food looked gross. Some of my nuggets looked like something got in them before it was handed to me. I don't think I'll be coming back to this McDonald's.