McDonald's

Kurt Aaron 2 months ago

Imagine placing a huge banner that says only Mac sauce and shredded lettuce. Then making it without lettuce but having ketchup. And I had to park lol. This is why AI is coming

Tay 3 months ago

Ordered curbside. Got my food but never my drinks. When through the drive thru they told me to wait at the last window. Waited 5 minutes while they continued to serve others in the drive thru. Decided to go inside and no one was at the register. This was my final straw with fast food here.

Victor Hong 9 months ago

I have been coming to this particular McDonald's for about 13 years, because it is near my workplace. Before the pandemic, it was one of the best McDonald's in the city, with regard to speed, accuracy, and quality. But unfortunately, during the past 2 years, the wait time is excessive and order accuracy is poor. For example, today I ordered only medium fries and a large caramel McFrappe through the app. The fries were available immediately at the drive-through. But I was told to park on the other side of the building to wait for the McFrappe. That finally came out after 20 minutes. The lady was nice, but told me that somebody didn't communicate with her, so the staff didn't know I was waiting. This is the third time I've had this problem while waiting for a McFrappe. At other times, the Quarter Pounder was not prepared as I ordered, "No cheese." And I requested pickles on a Filet-o-Fish sandwich. Strangely, in that same order, my wife requested the same, and hers correctly included the pickles. A few times, I tried ordering inside the restaurant, with hope that they would be faster. But it was frustrating to see many teen employees dancing and mingling, while customers were waiting. And the poor manager was too busy filling orders to even direct the strangling teens.

Juan Encarnacion 4 months ago

The main problem is the hygiene of the employees of this store. First they should never have an employee with dirty nails and most likely hands, in the drive thru handing food to customers. Honestly it's just nasty... I almost brought it back but I'm in a hurry to go back to work. I honestly believe it is my bad luck on trying to enjoy a fast food now these days... It's just not good anymore and employees don't care about a thing and not even how they handle the food when putting it in the bag... If there was a 0 star option I would definitely be choosing the 0 for this store... But like always nobody cares about it so I expect the same coming from this.....

Katherine Hart 2 years ago

This store has recently been remodeled but I feel that the reno has made the atmosphere feel cold, impersonal and a bit more unfriendly. The concrete tiles walls and darker colors give it an industrial look but felt cold to me. The entire kitchen is now hidden from you and there is only 1 register to serve guests that don't know how to use or can't use the kiosks. There is an entire bank of kiosks now that also lend to the cold and impersonal feel since they don't smile or greet you like staff normally would. The kiosks were not stocked with table tents, so when I selected the option to dine in, I was supposed to grab a table tent and enter the number so staff could deliver the food. A staff member told me to input a random number to complete the order. I sat for over 5 minutes with no food delivery before I noticed the large cut out in the wall where orders were being left once prepped from the kitchen. I walked over to it and saw my order In a to go bag, no biggie so I grabbed it and sat down to eat. The drink was incorrect and I had to go back up to the counter and wait in line to get it fixed since the Fountain drinks are no longer in the lobby and the kitchen staff now prepare all drinks. After waiting for a new drink, the fries got cold, which was sad since I go there for the hot fries and perfect sodas. Very disappointed. Are the drinks refillable?