McDonald's

Madison 3 months ago

I come to this McDonald’s location often for breakfast, so this experience was really disappointing. I ordered oatmeal, which is supposed to come with cranberries and apple slices, but when I opened my bag, neither of those items were included. Instead, I was given a kids’ apple slice pack that had only ONE slice of apple in it—and it was set to expire the next day. That’s honestly unacceptable. If the proper toppings weren’t available, I would have appreciated being told upfront so I could’ve decided whether I still wanted the item. Substituting it with a nearly empty pack without saying anything feels careless and disrespectful. I hope this location can do better with communication and quality control moving forward.

Prophetess Monica G. Harris a month ago

JUST LEFT MOMENTS AGO (5923 E BROAD ST, COL., OH) D/T EXTREMELY RUDE SERVICE FM GUY WORKING DRIVE THRU (NO ASSIGNED CASHIER INSIDE)...WHILE WAITING FOR SERVICE (10-MIN.), HE REFUSED TO GIVE ME A KEY TO THE RESTROOM BECAUSE "YOU'RE NOT A CUSTOMER UNTIL I TAKE YOUR ORDER"... IT'S SIMPLE FOR ME -- WALK OUT AND TAKE MY BUSINESS AND MONEY $$$ TO MCDONALD'S WHERE OUTSTANDING CUSTOMER AND PUBLIC SERVICE IS PROVIDED... TODAY IS TUESDAY, JUNE 2, 2026... WHOEVER THE GUY IS SHOULD NEVER BE PLACED IN POSITION HERE TO "SERVE" GOD'S PEOPLE!!!

giana 3 months ago

Online orders mean nothing to this location, while waiting for my mobile order i watched 4 peoples orders wrong, one gentleman was waiting for his other part of the meal for atleast 20 minutes. terrible location. Staff was in back saying “send me on break already” “She work here she know how it goes” and being extremely rude while they cant work as a team and process orders as they come

Leavy Peretto 6 years ago

Not all that. My food was almost cold but cheese appeared melted. Obviously not fresh served. The drive through took a while. At least they got my order correct and the prices are cheap. This is exactly what I'd expect from the chain. The staff seemed excited to see me an they were pleasant. The food wasn't great though.

Dan O 3 months ago

This is by far the best McDonald’s I’ve been to in Columbus. Everything is always made fresh and done perfectly. The staff is amazing and the restrooms are clean.