McDonald's

Abdul Askew SR 2 months ago

The wait in the Drive Thru line was pretty extensive, maybe more than 15 minutes before I was able to pull up to the the order speaker. The cashier when paying was very courteous and I waited no more than 3 minutes at the pickup window for my food. My food was fresh and hot so the wait was worth it.

Desiree Largo a month ago

Visited this location with my sister today, we had to go back to the counter twice because they forgot items and still ended leaving without our sprite. Employees were extremely rude rolling their eyes acting as if we inconvenienced them. I understand working in fast food is difficult but wow couldn’t believe how rude and disrespectful they were being not only to us but to other customers who were asking for simple things. Do better.

Destiny Burton 8 months ago

I am extremely disappointed with my recent experience at McDonald’s. I ordered a meal deal and wasn’t informed until I reached the payment window that they were out of cups for the drink I selected. Instead of letting me know while I was ordering, the staff waited until after to tell me that I’d have to pay an extra surcharge because they were out of small cup lids. When I asked the manager why I had to pay more for their inventory mistake, she said she didn’t know. That kind of response shows a lack of training and accountability. It’s frustrating to constantly deal with unprofessionalism and inconsiderate service. It makes me wonder—why do we have to accept this kind of treatment? Is it because of the neighborhood this location is in? We deserve the same level of respect, professionalism, and quality service as any other community. McDonald’s needs to do better in training their staff and valuing all customers equally.

Funny W a year ago

I don’t usually eat McDonald’s, but my regular spot was closed, so I gave it a shot. My friend and I split a meal—they got the fries, I took the burger. The fries were so cold, they threw them away. Mid-bite, my friend looks at me and goes, ‘Why is it so red?’ Like… y’all serving raw meat now? Trying to take people out? Never again.

Nika Navi a year ago

The hall was half empty, but we were standing outside because they wouldn’t let us in and kept the door closed. When we asked why they were closed in the middle of the day, we were told that there were schoolchildren inside, so visitors were being let in only in limited numbers. Inside, no one was wiping down the tables—almost every table had trash left from previous visitors. The fries were overly salty. The restrooms were dirty. The toilet in the men's room was literally clogged with feces, and the seat in the women's restroom was soaked with urine. The whole place felt filthy.