McDonald's

J.P. Cruz a month ago

Today, I ordered with the McDonald's App and requested to have my meal brought to my table with table tent #35. I was notified via App that my order was being prepared. I waited patiently for a good while and noticed that my order was ready to be brought over to my table. The employee at the counter was calling other customers by number. As a fool, I waited for my order thinking shortly I should receive my order and did not. So I decided to get out of my seat and walk over to ask for the order. The same employee, asked if I needed help. I explained to her why is the order taking so long. She said," what did you order?" I showed her my phone with all the details regarding the simple order. She then said,"oh, I'm sorry. I had your order at the counter and perhaps another customer took it." No apologies. No concern for the fact that the order was a table order. "No problem Sir. Can you tell me what you ordered? I'll prepare it and give to you now. She hurried in preparing it, and placed it in a paper bag. I told her, Ma'am. I order it for here. To eat it at my table. Anyways, I just need to accept that fact that I shouldn't complain about customer service and or about how service is provided. After all, I'm at the mercy of the workers who handle food and all the ingredients and perhaps additional biological ingredients that can be added by a disgruntled employee. Paul C.

Melissa Munoz a month ago

Disgusting. I got my order and ny large fries are both have full. On top of that the fries arent even cooked!! Horrible horrible place! All ordered was fries!!!

Carolina Smith 6 months ago

I paid for my order and pulled up to the next window, where I was told they were out of apple pies and offered a holiday pie as a substitute. Unfortunately, it was terrible. The crust was a hard crunchy texture, and the filling was burnt and had a taffy-like texture. Overall, a very disappointing experience.

Peris Mongeri a month ago

Currently in line at this McDonald’s in line and I am being up charged for a large cup because THEY are out of medium size cups. It’s not the customers fault that the cups are not available so to charge extra for what is is absolutely ridiculous to me. It’s not about the stupid .30 cents it’s the principle. What do I, the customer, have to do with your shortage of supplies? 10/10 would NOT recommend!!

Xepherys Xion 2 weeks ago

I don't understand how I can be waiting in the drive through behind 1 vehicle. Wait 45 minutes and still my order is incorrect. Visit was at 2:15am 6/18. I specifically said and repeated I wanted ONLY meat on my burger. And I still get cheese. When my receipt says "special request" But plain "only cheese" Does the kitchen not ask or just not care? And the cheese that I did get on the burger. That wasn't supposed to be there. The burger was so cold, the cheese didn't even melt. Which yes it made removing it easier. But that just tells me my food was already cold. Both burgers cold, fries cold. This was the worst experience I've ever had at this location. I spent my entire lunch break waiting for cold incorrect food and didn't even have time to eat my meal before going back to work.