McDonald's

Jose Perez a month ago

Ordered food and an iced decaf coffee in the drive thru. They told us to wait at the next window. Waited 20 minutes. When we finally went inside to ask for our coffee, they made us get the receipt from the car, and then made up the excuse that they gave it to somebody else after we presented the receipt. Gave us a hot cup of coffee and a cup of ice after all that. Terrible service. Try a different location if you want McDonald's. Or go to a different chain if you're looking for quick service

Francesca Nobles 5 months ago

Every stinking weekend!!!!!!! Was in drive thru least 25 mins. Got food let them know i had no spoon or creams or sugar. Sooo I decided to check oatmeal while I waited. COLD WATER. I informed her when she came back finally. She gave me the FORK ?? Then I had to ask for cream and sugar AGAIN. THEN she took the cold oatmeal back and when I got it back it was full to the top with water. NOTHING but a bunch kids working in there. Need new management on weekends!!!!!!!!

Cinful Cim 2 months ago

Rude drive through girl. Im the only one in line. Rude girl comes over speaker "just wait a little bit ". Even though I had even said anything yet. Had to repeat my small order 3 times & she still got it wrong. With a very Rude tone. Pull up, make them fix the order, pay told to goto 2nd window. Lady hands me a bag with 2 small cheese burgers in it & a coke. Gave it back to her n told them that's not my order. Told to pull to the last window, which turns into a 7 min wait. Total time in drive thru 11 minutes. So much for customer service and fast food!

Chezy B 8 months ago

Upon going through the drive-thru, we were first instructed to pull forward to the 1st window, then told by the male employee to proceed to the 2nd window — without receiving a receipt. At the 2nd window, we were again told to move up to the 3rd window. By this point, we had already waited a long time. At the 3rd window, the female employee handed us the wrong order and then asked for the McDonald’s bag back after it was already inside our car. We waited yet again for the correct order, which took several more minutes. When she finally returned, she handed us the food but no drinks. When we mentioned it, she asked what we ordered — something she should have already known from the order screen. We explained that we ordered two orange juices and one large iced coffee. She handed us the two juices and a medium iced coffee. When we corrected her and asked for the large we paid for (and requested a receipt), she took the drink, disappeared for a while, then came back with a large iced coffee — and said she “doesn’t have the receipt anymore.” At this point it felt deliberate, as though she didn’t want us to have the receipt so we couldn’t complete the survey. She also never gave us any straws. Additionally, our McGriddle sandwich and large iced coffee did not have Monopoly stickers, which was a major reason we came to this location in the first place. By the time we finally left — after more than 15 minutes in the drive-thru — our food was cold and the iced coffee had caramel in it, which is not what I ordered and tasted awful. This entire experience was unprofessional, careless, and frustrating. I feel like both my time and my money were wasted. I do not intend to redeem the BOGO reward for completing the survey because I won’t be returning to this location. I am submitting this feedback solely so management is aware of how poorly this visit was handled and can take corrective action — particularly regarding the female employee at the 3rd window, whose attitude and behavior reflect very badly on this McDonald’s.

Alt2max a month ago

Its McDonald's. All around ok nothing crazy. Staff is friendly and about normal 5 min wait time for food for just me. The Mocha frap is pretty ok to.