McDonald's

Keerthan a year ago

Visited this McDonald’s for a quick bite and had a pleasant experience overall. The manager was attentive, checking in as we entered the store to ensure we were comfortable—such a thoughtful touch! The play area is a great addition for families with little ones, and I liked how clean and well-maintained the space was. However, the service on my black coffee was slower than expected, requiring a follow-up to get it. Despite the delay, the overall vibe and kid-friendly atmosphere made it a good dining spot! Parking is all around the spot, not too big though. Good spot for a break if you are on a trip anywhere around.

Lupe Velasco 4 months ago

Ordered through Uber Eats and they offered a buy one get one free 10pc nuggets. Thought I was getting 20 and only get 10. Label said 2- 10pc and was sealed. So I could only assume an employee didn't read the label or care that it was for delivery since I wasn't there.

Delia R 3 months ago

My husband daughter and I came to this location and got three of the five dollar meal deals on my way to Dallas today. Everybody's a little particular so there are add-ons for every burger and various size drinks. I get it most people wouldn't sweat 15.00, are the basically $20 that we spent after all the add-ons. I believe in getting what I pay for, I have a job and I do not hold myself or who I work for at any less of a standard. I make sure that my customers get exactly what they pay for. For me it is principle. We received the orders the drink sizes were correct however the drinks were incorrect. And every Burger was made,very sloppy! We used the wrappers to slide and kind of mash the burger back together. None of our sauces were in the bag. I usually don't say anything but against principal. Only to find out after being told I had to be here before midnight, because I couldn't get it remade the next day, got nothing had been documented for my order being incorrect. I'm tired and frustrated. The night manager, *Laura* was very patient with me and kind! She gathered all the necessary information for me, had me pull to the front so I didn't hold up other customers, I only waited about 8 minutes maybe total. She brought me the food remade. And not just remade it was remade correct and it looked good too. Laura, your character and work ethic shine! McDonald's is lucky to have you representing them. I would recommend that you be promoted to official Trainer, given an increase in pay, acknowledged and most importantly appreciated! Not only will I come back, probably more so at night time now, but I will remember her professionalism, her kindness, and her willingness to help. Laura Thank You!!!!!

The Official House of Karloff 1985 11 months ago

This is how a McDonald's should be run... Excellent food, Courteous staff and management and the entire place is immaculate. If you want hot n fresh food served with a smile, this is place for you. The locations on Camp Bowie West, Alta Mere Drive, and East Lancaster Ave could learn how to run a McDonald's properly. And customers don't have to deal with an obnoxious security guard like they do at the East Lancaster store. Would Highly Recommend this location... 5 Stars

Julia Gray a year ago

Great clean playplace! Most of the upper part is hard to climb into, probably suited better for kids 4/5 and older. And hard for grownups to “rescue” kids at the top. But there is small section for