McDonald's

bonnie sierra 7 months ago

Clean, but the crew was subpar. rude. Had attitude about asking for small things of service like extra sauces. As if they were so bothered and it wasn’t busy. Not like I was impeding their service to other customers.

Barbara Portillo 3 months ago

This McDonald’s deserves five stars, especially the morning staff. Shout out !!! It’s not the easiest area to work in, but they show up every day with a positive attitude and always greet you with a smile. My orders are always correct, the food is fresh, and the service is consistently great. I genuinely look forward to seeing them every morning. Highly recommend!

Deja Jimenez 3 weeks ago

I ordered a 20-piece Chicken McNuggets and received only about half of them. I also never received the 13 cookies I paid for. The bag was sealed when it arrived, so the missing items appear to have happened before delivery. On top of that, the nuggets tasted stale and were not fresh. When I tried to address the issue, the staff were rude and unhelpful. Very disappointed with this experience.

John Tamagawa 2 months ago

I picked up for breakfast at a little after 6am this morning. The location was convenient. I had to go inside and it had many customers that would have made me feel uncomfortable if my family was with me. When I got to my destination, I found the hash brown was missing from my order. I'm sure they would have corrected the issue but I was far away and had other commitments so I had to just forget about it. The egg mcmuffin was good.

Anthony Rojas 4 months ago

My coworker Ordered for both of us from the kiosk. When I went to ask the manager on duty for some sauce she was asking me for my receipt and the name on the order or order number, which I did not have that information because my coworker ordered our food. He was in the restroom therefore I could not retrieve the receipt this manager on duty was giving me a very hard time over honey mustard when we paid for our food and we were trying to sit down and enjoy our meal mind you we were on our lunch. No, I am aware that this is a high volume traffic area for homeless and a lot of people come in and try to request stuff when they aren’t paying customers, but that wasn’t the case here. I asked the manager on duty for her name and she refused to give it to me. I then asked the assistant manager or lead for the manager on duties name, and he refused to give it to me. They both were wearing blue shirts, and they both were not wearing any name badge. Not only that the manager on duty hardly speaks any good English. This is the downtown San Antonio location, restaurant number 5395. The date was February 17 and the time was 11:12 AM. As a paying customer, I am very dissatisfied with this customer service. I think you guys can do better as a company and get better employees in here who have better work ethic and who are proud to serve the community.