McDonald's

Lynda Darlene whitson 4 months ago

They would not honor my military card. They normally give 25% off your meal. So, I canceled my order, got my cash back and left with no food. The Manager did not do anything about it when the young lady called him over. He told her he didn't know how to put it in because the system wont let him. He never even came to the window to discuss the issue at hand. I'll never go there again.

Joshua Comley 4 months ago

Consistently horrible staff, the hiring manager is as bad as the snotty teenagers they hire. If you want to stiff Check of reality of people who just don’t wanna be here step into this McDonald’s. Unfortunately, I have to deal with it because it’s in my neighborhood and I love McDonald’s, but this is the absolute worse I’ve ever experienced so very sad. And on top of that as I was making this review, they got our order wrong. Amazing! Second time waited 24 min. For my food, I made them remake it. They scoffed at me and delivered me colder food and half my fries overall trash experience. At least they’re consistent. Went back two months later nothing was right my bag. And don’t even worry about ordering extra large fries that’s a joke. Ie last picture.

MMM. 4 weeks ago

I visited the McDonald’s on S Dale Mabry Highway near MacDill AFB at approximately 7:30 a.m. on Sunday, June 7, 2026, and had a disappointing experience. I placed a larger-than-usual order in person, not through the app. I understand there may be policies that require customers with large orders to come inside, and if that’s the case, I have no issue following the procedure. My concern was the way it was communicated. The cashier, a Black female employee working the register that morning, came across as dismissive and unprofessional. After being told to come inside, I could hear comments in the background about a “big order” or something similar, which made me feel like my business was an inconvenience rather than appreciated. When the interaction was over, I said “thank you,” but instead of acknowledging it, the cashier simply walked away. The dining area also needed attention. Several tables appeared dirty and had not been wiped down, which did not leave a good impression, especially during the morning rush. A clean dining room is a basic expectation when eating inside a restaurant. The food itself was fine, but customer service and cleanliness matter. I spent a significant amount of money on my order and expected a more professional interaction and a cleaner environment. Hopefully management can address these issues and remind employees that every customer deserves respectful treatment, regardless of the size of their order.

Mason Tiday 3 months ago

I’ve been coming here for a while now, and every single time the experience has been great. The crew is always super polite, friendly, and welcoming—they genuinely make you feel appreciated as a customer. On top of that, they’re fast and efficient, and my order is always done right. It’s rare to find a place that’s both quick and consistent, but this team nails it every time. Definitely one of the best-run locations I’ve been to. Never disappointed

Kristen Salazar 3 weeks ago

Sunday June 14th 7:30pm, drive thru, Young dark skinned girl with an updo of braids, very trying and disrespectful. She had an attitude and almost snapped at me to ask to move forward to wait for fries. Not only was my order missing the fries but a lot more that I had to tell them about. I had to correct them for the entire order and the other chunky woman had an attitude as well. Not only is the food going downhill at this location but the customer service has always been terrible for months,Especially the teenagers who are quite literally noticeably high or drunk every day.