McDonald's

Whitney Jackson 4 months ago

Big arch burger was fine but they need 2 bring back the smoky blt quarter pounder And the chargers dont work in that dining hall area

Diana Aranda 7 months ago

My order is constantly messed up. I’m pregnant. There is limited things I can eat without feeling nauseous. I come to this McDonalds for my lunch break during work because it’s relatively close. However, I am not on a paid break so I don’t have time to be coming back to have my order fixed. Look at these nuggets and my burger is all wrong. As u can see it doesn’t match my receipt customizations.

Nick a month ago

Major security and safety concerns at this location, unfortunately. My visit was midweek at 9:30 AM. There was an individual literally lighting a crack pipe next to the trash bins. As I was ordering at the kiosk, four separate individuals approached me asking for free food.

Sarai Miggins 9 months ago

Someone thought that it was okay to make a large smoothie with a large portion missing. If I wanted smaller size I would’ve ordered it. No one appreciates shrinkflation when prices are increasing. Also I’m not sure why this locations mango pineapple smoothie is so bitter. I understand it has pineapple and the enzymes can make it a little sour, but their mango pineapple has been like this for a while. I’ve been twice in a week just to see. Hopefully they’re not keeping the purées too long. Do better.

ALICIA THOMPSON 5 months ago

Extremely Serious Food Safety and Staff Conduct Issue I am writing this review to document a very serious food safety and customer service incident involving the McDonald’s located at 203 N. LaSalle St., Chicago, IL. I placed an order through Uber Eats that included a strawberry banana shake. While drinking the shake, I ingested what appeared to be plastic and aluminum shavings that were inside the beverage. This is a serious health and safety concern and could have resulted in significant injury. Immediately after discovering this, I called the restaurant to report the issue and requested to speak with a manager. Despite asking multiple times, I was refused access to a manager. The employee I spoke with was dismissive, spoke to me rudely, and ultimately hung up the phone on me after I informed him that I would come to the location to speak with management directly. Given the nature of this complaint, the response I received was unacceptable. No concern was shown for my safety, and no effort was made to properly escalate or document the issue. This review is being posted in hopes that corporate leadership and franchise ownership are made aware of both the food contamination risk and the unprofessional handling of a potentially dangerous situation. I am actively attempting to contact the franchise ownership group to formally report this incident. Food safety is non-negotiable. This location’s response to a serious issue fell far below acceptable standards.