McDonald's

Phantom reviews a month ago

I was getting ready to get on the bus for a trip so I ordered a coffee an 2 strawberry pies and they only had 1 left and I was forced to basically take an apple one instead which it is what it is but if im going to be ordering on a screen then it should be more accurate than what it is because I was actually looking forward to that strawberry pie. Coffee came out pretty good tho thats why I gave 2 stars

Hank Chang 2 months ago

McDonalds located in the South Street Boston train station, they handed me a meal in a box (Kpop Demon Hunter meal) and still had the charge for a bag. Two ordering kiosks to the side. Not the most efficient McDonalds I've been to. And they didn't bother giving me any napkins. No real tables, a few common seating spaces but not enough.

Posh C. a year ago

WORST MCDONALD'S EVER. Very rude, disrespectful, and unprofessional team working the registers! The manager even slammed the scanner on the counter when I had to place another order for a sundae cone with my QR code! The manager couldn't care less to check whether your coupon/deal applied to your order or not! They are also very stingy with nugget sauces and make you feel interrogated for asking! I asked for BBQ sauce when I saw I only had ketchup packets for my chicken nugget meals and the cashier said the sauces were only for nuggets which I showed her I ordered! She and the manager then spoke in Spanish in front of me as if I was being questioned for asking for BBQ sauce! Can't I have ketchup for my fries and BBQ sauce for my nuggets??? It is also VERY BASIC customer service to repeat the order to the customer to ensure everything is right! They also just filled my large fries halfway, to add to it, there is some cross-contamination going on as there were Oreo crumbs in my fries. Looks like I am not the only one with the same issues with this branch. How is it that corporate hasn't retrained these employees on customer service fundamentals? Disgusting in all aspects!

Cameron Thomas 5 months ago

So this McDonald's. After a revamp, has lost its menu entirely. Last time I checked as part of agency law and their franchise agreement they must have one. They decided to cheap out and only use the automotive screen, something I will never use. So the choice is to put in a screen or deprive yourself of customers forever to save a few dollars on employment.

Fadolo 3 weeks ago

Manager Ed is Very, ~ Friendly & Respectful