McDonald's

Emanuel Delgado 2 weeks ago

Edited June 22, 2026 I ordered 2 egg McMuffin and no ham, the iced coffee was watered down too, still no progress, no AC the other day either, the employees get treated awful. 9 Passed 7 am and still not open, I also got coffee grounds in my iced coffee and they don't believe in the steak McMuffin with a round egg, to them it doesn't exist and must be asked for or you're getting a square egg which is even more processed, overall just eat healthier everyone, there's a tropical smoothie and panda express around here too but just stay away from the homelessness controlled area.

Willis Jones 3 months ago

McDonald’s Store #13060 (2101 NW 23rd St, OKC) – Rude, Disrespectful Service on 3/10/2026 – Manager Laughs at Complaints Visited this McDonald’s location at 2101 NW 23rd St, Oklahoma City, OK 73107 (Store #13060) on March 10, 2026 around 9:08 AM (Order #229) for what should have been a simple breakfast. Instead, I got treated like garbage by staff and management who clearly don’t care about customers. As soon as I walked in, two female employees were wandering the store with clipboards—obviously working—and completely blocking the self-checkout kiosks. They had terrible personal space awareness: they got right up in my face, uncomfortably close, with no “excuse me,” no apology, nothing. Just rude and oblivious, like customers are in their way. I went to the counter and ordered a Sausage Egg McGriddle. The cashier asked if I wanted a meal. I paused for a split second to think, and she immediately snapped at me: “Do you want the meal?” with clear impatience and attitude. Red flag right there. I said yes, then asked the obvious: “Does it come with orange juice?” Her response? A cold, disinterested “I don’t know.” I thought I was on a prank show. Instead of checking the menu, helping, or showing any basic competence, she just rang it up—and surprise, orange juice was added as an extra charge. I explained I didn’t want to pay extra for what I thought was included in the meal. Her reply? “Do you want the orange juice or not?”—said in the most disrespectful, snarky, condescending tone I’ve ever heard from a cashier. Zero professionalism, pure contempt. I was shocked and immediately demanded, “I need to speak to your manager.” Her answer? “He’s busy.” Then she literally walked away from the register, left me standing there like I didn’t exist, and started doing other tasks. I had to shout for a manager to come over myself. When the manager finally appeared, I detailed the entire rude interaction—how unprofessional and disrespectful his employee was, how this shouldn’t be tolerated. He… laughed it off. Actually chuckled like my frustration was funny. No apology, no promise to address it, no accountability. He just finished my order (Order #229) and acted like terrible service is standard here. This store is a nightmare. Employees treat paying customers with disdain, invade personal space without a care, snap impatiently, pretend not to know basic menu items, and abandon registers mid-transaction. Management enables it all with zero consequences—even laughs when confronted. I’ve been to countless McDonald’s—this Store #13060 at 2101 NW 23rd St is by far the worst. It’s embarrassing for the brand. Corporate needs to investigate this location urgently: review camera footage from 3/10/2026 around 9:08-9:15 AM, talk to staff about Order #229, and fix the toxic culture here before more people get treated like this. Basic respect costs nothing. Avoid this place unless you enjoy attitude and incompetence. 0 stars. Never coming back.

Jessica Villela Gutierrez 4 months ago

I asked for a large meal and they gave me a medium meal! I payed for the actual prize for the large meal and told them about it , lady at the window just say well i don’t know and proceed to give me the medium meals even tho i payed more than the meals I received…. Super bad service the person taking the orders was also rude when I was asking for items to be taken out from the meals and they still put them items I took out on the meals … I cannot believe they got those type of people working there when all they do is take the order and send it to the kitchen to be made… super bad costumer service . Never eating again there the one on the south west is way better than on the north side I had faith it was going to be better but I guess not……

Jason VanderMierden 7 months ago

This is probably the most organized and cleanest McDonald’s I have ever been to! Everyone is in proper uniform. Everyone greeted me and they also checked on my order status. I’ll definitely be coming back to this location. Keep up the great work, I also love the energy !!!

Freddy Landeros 10 months ago

Great environment. I wish there 2nd floor be available for rent a birthday party, I Talked to the employes ND they said is being remodeled. I really hope so, that way I can ask to rent the 2nd for my son coming birthday. Atmosphere is good The playground needs mainance all the areas of it are greasy and there's a stench of old clothes in the environment, this is only in the playground area. I really like how they build these McDonald's location, I dont think I ever seen a mcdonals that have a 2nd level this is pretty cool and can't wait to see how is the view from upthere