McDonald's

R D 4 months ago

The food with standard McDonald's Fair I had a McArch meal and it was pretty good. The atmosphere was loud and chaotic with loud music playing.

Christina Diaz 7 months ago

Typically I never have bad experiences at this location. I don’t want to blame the workers entirely, the app might’ve had trouble, and they were busy. After waiting an hour for an order I paid for, that was supposed to be curbside, I went through the drive through to ask, who then told me to go inside, but then I was told I had to order again because they would be giving it to me for free. The payment had already gone through to my account, the worker told me that I would get back the money for the first order, but I didn’t know when and I’m not at the point where I can easily reorder things so it was frustrating. It was more frustrating that the worker instead of explaining it, only got upset and yelled at their manager that I was asking the same thing. I speak Spanish, of course I knew what she was saying. A trainee was kind though and did his best to be understanding even though he couldn’t do much. The girl with the yellow bow was also kind enough to ask the manager. It’s McDonalds, not a place for high expectation, but a place of service so I kind of wanted a little more sympathy that received today. We are at a time where it’s not easy to spend money, so this was our treat for a while and I think that is what made me the most sad.

Lovely Linda 2 months ago

I PAID 8$ for what!?…for one and a half coffee..I don’t even want to argue with the manger because she got upset about us coming into the lobby even though the doors were all not locked like it was our fault.

Justin Wells (jdUb435) a year ago

I ordered a large vanilla shake inside the Berry st. location around noon at the kiosk. I used the app as I always do to accumulate points. Sadly, as usual, the kiosk did not print out my receipt, however my name was called to verify my order was indeed mine. I love my vanilla shakes and I was quick to enjoy my shake, and I nearly finished it before realizing that I had received a medium instead of a large. When I went to inquire to the employees about either receiving a large or a refund, I was merely informed that because I ordered the shake on the kiosk myself, it was unfortunately my own mistake that I received a medium, and not the Large that I had paid for. This is absolutely ridiculous, and I was treated as if I was less than a customer. I frequent this location quite often, and I spend money here pretty much daily, oftentimes more than just__ once daily. I am not the type to complain, but I'm pretty outraged by this, and I'd really like to be compensated for my money and tdtime as a more than regular customer. I should also note that this is not the first time I've been talked down to or told their mistake was my fault in some way. Otherwise , it does seem that they seem to clear their customers pretty quickly, and the store -- both inside and the outside/parking lot -- is always quite clean.

Shellise Donnerson 4 months ago

Horrible customer service for morning shift manager that is a woman. As someone who has worked in fast food for years before a down system is not an excuse to check people orders and make sure you are giving the right order out to customers. And when asked to remake she gave attitude and didnt remake it because it was passed breakfast even though the order was put in during breakfast time.