McDonald's

Noah Lander a month ago

This McDonald’s may always be short staffed and take forever with your order, but I guarantee everything will be correct. I had a large mobile order and it took around 30-40 minutes from placing the order to get my food, but everything single thing was correct. The ice cream machine works, you’ll get extra sauces, and the staff is nice.

Sierra Escobedo 2 months ago

We stopped and decided to dine in for Ice cream. Once we arrived we noticed there was no line so we assumed we would be helped quickly. But no. Instead, we waited at the cashier for 8 minutes before being acknowledged… we tried multiple times to get an employee’s attention but it seemed as if they were avoiding us. Once we finally got Jenny’s attention she told us “one minute” but we waited about another 8 minutes before being assisted by a young boy who was so kind enough to stop from taking out the trash and mopping the floors to wash his hands and take our order. With there being no line and having to wait 15 minutes to order just two ice cream’s is unacceptable.

Alex Gonzalez a month ago

Empty as hell… drive thru is supposed to be quick… but you order then get directed to curbside for a 20 minute wait, go to Wendy’s across the street instead, they operate an actual DRIVE THRU

Hanoi Zambrano 3 months ago

This location really needs better customer service. It was before 10 a.m., the restaurant was not busy, and all four self-service kiosks had no paper to print receipts. Because of that, we had to go to the register. What was worse is that no one was at the front. All the employees seemed to be in the kitchen area, and customers had to wait until someone finally came out. When we were finally helped, the lady at the register was very unfriendly and rude. Customers are paying for a service, not asking for a favor. A little respect and better organization would make a big difference.

Brian Dory 2 months ago

I had a very bad experience at McDonald's with customer service. While I was waiting to be attended, I saw how an employee (a light-skinned, chubby young man with curly hair) responded inappropriately to another customer. The lady approached to place her order, and he simply told her that he was not attending, without offering any alternative, explanation, or willingness to help. His attitude was indifferent and unprofessional, which made the customers who were there feel uncomfortable. This kind of behavior leaves a bad impression of the place, since you expect respectful treatment and basic customer service, regardless of the staff’s internal situation.